• is a supra-regional clinical speech therapy and logopaedic facility for diagnostics, counselling, therapy and further training in disorders of speech, language, voice and swallowing. The services offered by ZAPP are aimed at children, adolescents and adults.
• is oriented towards the latest national and international research findings and has a high standard of diagnostic and therapeutic options at its disposal.
• cooperates with interdisciplinary partners from the fields of linguistics, medicine, psychology and education.
• works on the basis of the cognitive-neurolinguistic approach, which is based on findings about normal and disturbed language processing.
• defines quality standards in the field of speech therapy intervention, the regular evaluation of which is guaranteed by the university connection.
• develops computer-based expert systems for use in diagnosis and therapy
• is a cooperation partner for the clinical training of students in the patholinguistics programme at the University of Potsdam.

Treatment at ZAPP Potsdam requires a prescription from a doctor. Paediatricians, neurologists, ENT doctors, phoniatrists (specialists in voice and speech therapy), orthodontists, general practitioners and general practitioners are all authorised to prescribe treatment.

ZAPP Potsdam treats patients from all statutory health insurance funds and private patients. As a rule, the statutory health insurance funds cover the costs of therapy. Persons over the age of 18 with statutory health insurance must make a co-payment if they are not exempt from co-payments. For private patients, the assumption of costs by the private health insurance depends individually on the health insurance contract concluded.